Common Questions You May Have:
Any spa service that is exactly 60 minutes in length is eligible for your special membership price
Each month you are billed your special membership price, this is applied to the first spa 60 minute service you have.
· Inner Peace – Relaxing Massage 60 min
· Relief – Therapeutic Massage 60 min
· Essence – Aromatherapy Massage 60 min
· Extreme – Deep Tissue Massage 60 min
· Prescription – Custom Facial 60 min
· Diamond – Microdermabrasion 60 min
· Body wraps that are 60 min in length
If you decide to have additional 60 min services you may do so for yourself at the same low price.
Any services that are more than 60 minutes or less than 60 minutes will receive a 20% discount.
The cost will vary depending on the type of massage. Your will get 20% off the 90 minute service. (price will vary by type of massage)
Any spa service that is exactly 90 minutes in length is eligible for your special membership price.
Each month you are billed your membership price, this is applied to the first spa 90 minute service you have.
· Inner Peace – Relaxing Massage 90 min
· Relief – Therapeutic Massage 90 min
· Essence – Aromatherapy Massage 90 min
· Extreme – Deep Tissue Massage 90 min
· Prescription – Custom Facial 90 min
· Body wraps that are 90 min in length
Any services that are not covered in the 60 and 90 minute program will receive a 20% discount.
All Two hour spa services are a premium spa service because they are more demanding on the service provider. Should you want to do two of the same one hour service consecutively you would receive 20% off of the regular 2 hour spa treatment and receive credit for the 2 spa gold 1 hour prepaid. Example a 2 hour Massage 2 the Max Therapeutic massage is $279 regular price with a 20% discount it would be $223.20.
Rule of thumb is if you think you may not be able to keep the appointment cancel it. Should things change you can always call that day and see if any appointments are available.
As long as you continue to be enrolled your fees will not go up.
I received a Gift Certificate for the spa, can I use it to pay for my Spa Gold Program?
The Spa Gold Program is set up for automatic billing of your credit card only. Your spa credit each month is tied directly to your credit card payment processing. Any dollar amount gift certificates may be used towards any additional services you have. Any gift certificates for specific services must be used for the services purchased by the expiration date.
You may enroll using the on-line secure form. It does take 72 hours to process your application, so it will not be available to you immediately. You will receive an email when your program enrollment is complete and ready for your use.
You may upgrade or downgrade only one time during your membership. For example, you can downgrade to the 60 Min monthly program but you will not be able to upgrade it again, or you can upgrade to a 90 Min and you cannot downgrade it again.
Please remember all spa membership monthly program policies are subject to change at any time without notification.